Eve Security — Privacy Policy
Eve Security ("we," "our," or "us") provides a service that helps people understand potential cyber or fraud issues. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using our service, you agree to the practices described here.
1. Information We Collect
Information You Submit
We collect any information you directly provide, including:
- Text descriptions
- Images or screenshots
- Email address (for communication)
- Metadata associated with files you upload
Do not submit sensitive personal information you don't want us to see.
Automatic Information
We may automatically receive:
- Basic device or browser info
- Usage information (e.g., when you interact with our site)
- Email interaction metadata (e.g., whether you opened our reply)
We do not collect device telemetry beyond what your browser sends by default.
2. How We Use Your Information
We use the information you provide to:
- Review and analyze your submission
- Send you guidance or recommendations
- Improve our service, models, and technical systems
- Understand common threats and fraud patterns
- Measure usage and performance of our service
We may create aggregated or anonymized data for research or product improvement.
3. Data Ownership and Rights
- We do not sell your data to third parties.
- We may use third-party service providers (e.g., cloud hosting, email providers) to operate the service; they cannot use your information for their own purposes.
- Unless prohibited by law, we own the content you submit and may use it to improve our systems.
- If a law limits our ability to use or own certain data types, we will follow that law.
4. Legal Compliance
We comply with all applicable laws and regulations. We may disclose information if required by law (e.g., valid subpoena or court order), but only the minimum necessary.
5. How We Protect Your Information
We use reasonable technical and organizational measures to protect your information. However:
- We are continuously improving our security measures.
- No system is perfectly secure.
- Do not rely on us for protection of highly sensitive information.
6. Data Retention
We retain information for as long as needed to:
- Operate the service
- Improve our models and systems
- Comply with legal obligations
We may retain anonymized or aggregated data indefinitely.
If you want us to delete your data, email us at the address below and we will do so unless prohibited by law or required for legitimate operational reasons.
7. Your Choices
You may:
- Choose what information you do or do not submit
- Request deletion of your email or submission data
- Stop using the service at any time
8. Changes to This Policy
We may update this Privacy Policy over time. The "Last Updated" date reflects the most recent version.
If material changes are made, we will note them on our site.
9. Contact
If you have questions or requests related to privacy:
Email: privacy@eve-security.com